Grootbos Accommodation Enterprises (Pty) Ltd have released the following press release providing an update regarding the closure of the Forest Lodge:
Firstly, thank you all for your patience during this period of uncertainty at Grootbos following the closure of Forest Lodge as a result of fire and water damage sustained here last Sunday. We fully understand the difficulty and stress that you are now being faced with in trying to accommodate your guests.
This week, we have undergone the finalisation of the damage assessment with various engineers, building contractors and architects. We are now in a position to inform you that Forest Lodge will be ready for occupation on the 15th December 2016.
We understand that many of your clients have been adversely affected by this event. Our reservations team has been working systematically through each and every booking- putting priority on those bookings that were due to stay here over the next month. They are now looking at all upcoming bookings from October until the 15th December and will be in touch with you soon regarding the status of each reservation.
Following consultation with our insurers, and where reservations are cancelled as a result of the lodge closure, we will refund you in full for your clients’ stay. We are unfortunately not able to offer additional compensation, whether in financial terms or through the offering of meals or activities at the lodge for guests staying in the area. Our Garden Lodge and the Villa are now running on full occupancy and we unfortunately don’t have the capacity to accommodate these requests. The following accommodation options are recommended as alternatives in the area:
Mosaic Farm- Stanford: www.mosaicsouthafrica.com
White Water Farm- Stanford: www.whitewater-farm.com
Stanford Valle- Stanford: www.stanfordvalley.co.za
Birkenhead House- Hermanus: www.theroyalportfolio.com
The Marine Hotel- Hermanus: www.collectionmcgrath.com
The Thatch House- Hermanus: www.thethatchhouse.com
Crayfish Lodge- De Kelders: www.crayfishlodge.com
Cliff Lodge- De Kelders: www.clifflodge.co.za
Once again, we appreciate your understanding and look forward to welcoming your clients back as our guests soon.